FAQS

If you are experiencing difficulty placing your order, we are here to assist you.

To proceed with your order, please follow these simple steps:

1. Download and complete the Credit Card Authorization Form, along with a copy of your photo ID front and back, and email it to us.
2. Include your Username and Password in your email, so that we can access your cart items.
3. After validating your information, we will confirm and process your order promptly.
4. For further assistance, please do not hesitate to contact us at 212-889-2899.

If you need to track your package, our website now features a user-friendly “Track My Order” prompt on the upper left-hand corner of your screen. Simply log in to your account and click “Track My Order” to receive real-time tracking information.

For customized products featuring your logo, we offer Mold and Laser printing customization for select items. Please note that minimum order quantities and special pricing apply, depending on your chosen options. For further inquiries, kindly contact us to confirm.

If you are experiencing trouble logging in, please visit the provided link for the full list of instructions on how to reset your password.

To download our Credit Card Authorization Form, please click the provided link.